![]() The intriguing history of bots started way back in 1950’s. Bots today are revolutionizing the arena of customer interaction and making it more convenient for the users. Understanding the Botsīots or Chatbots, a software that automates tasks for customers, interacts directly with the user providing service for everything from on-demand weather status to traffic updates to personalized assistance for an array of tasks.īots are able to have human like interaction mainly because they are powered by two technologies – artificial intelligence and natural language processing that provides human-like intelligence to the bots. Let take a look at the timeline to explore the evolution of bots. That certainly brings a ‘wow factor’ where you could get your small routine tasks done just by a conversation with a Bot.īut do you know that the idea of chatbots are as old as computing itself? Just like Artificial Intelligence, the whole buzz around chabot might make it appear as if it’s a new concept, when it is not. ![]() ![]() Want to order a cab or schedule a meeting, just say it and your very own virtual personal assistant is at your service. Well, who wouldn’t love to have an assistant like Jarvis? The great news is we have already embarked on a journey where we have our own virtual assistants. ![]() Do you remember ‘Jarvis’ from the movie Iron Man? Tony Stark’s intelligent assistant who manages Stark’s house and also plays his close friend. ![]()
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